The following policies serve as a guide for our Lifeline, Link Up, and Toll Limitation Service. The plan sold to Lifeline customers will be the Super 6 Plan with details noted below. A similar plan will be available to Non-Lifeline customers pursuant to the requirements of USAC.
PRICING
Super 6 plan Lifeline Price Per Month: $26.95**
Non-Lifeline Price Per Month: $40.45
Pursuant to USAC requirements, here is the calculation of the Non-Lifeline price per month:
| Lifeline Price plus $13.50 |
$40.45 |
| Toll block or Toll Control |
$ 0.00 |
| Total price per month for Non-Lifeline Customer |
$40.45 |
| **Plus taxes and fees |
FIRST MONTH PROMOTION
Promotion for new customers, both Lifeline and Non-lifeline. Customer will receive a discount of $26.95 for the first month of service. Thus, for the first month of service, net price for Lifeline customers will be zero (calculated as follows: $26.95 minus the first month promo of $26.95 equals zero). Net price for the non-Lifeline customer for the first month of service will be $13.50 (calculated as follows: $40.45 plus $0.00 for toll service minus $26.95 first month promotion equals $13.50).
PLAN FEATURES
• Unlimited Local Calling Call Waiting
• Caller ID
• Toll Block; or Toll Control with 100 minutes Toll Access
• E911 Service
• Directory Assistance via access to 1-800-FREE411 (and access to Operator Services via 1-800-CALLATT)
Pursuant to USAC requirements, plan features are the same for both Lifeline customers and Non-Lifeline customers.
ACCESS TO EMERGENCY SERVICES:
For access to Emergency Services, dial 911. You will be connected to your
local emergency response system. The call is FREE. No charges will apply.
ACCESS TO DIRECTORY ASSISTANCE:
For access to Directory Assistance, dial 1-800-FREE-411. You will be
connected to a free directory assistance service.
ACCESS TO OPERATOR SERVICES:
For access to Operator Services, you may call 1-800-CALL-ATT. You will be
connected to an AT&T operator. Additional charges will apply.
CONNECTION FEE:
$60 CONNECTION fee for non-lifeline, $60 CONNECTION fee for lifeline,
COLLECTION OF NON-LIFELINE CONNECTION FEE:
$10 per month, beginning in second month. If customer cancels prior to paying off installation fee, customer will receive final bill for unpaid installation liability. (Non-Lifeline)
COLLECTION OF LIFELINE CONNECTION FEE:
$30 reimbursement from USAC. $30 waived by us.
LONG DISTANCE ACCESS:
For Lifeline:
Toll Block – free
Toll Control – free
Postpaid Toll access - free, but requires a security deposit of $300
For Non-Lifeline:
Toll Block - $0.00
Toll Control - $0.00
Postpaid Toll access - free, but requires a security deposit of $300.
(**Toll Block and Toll Control fee of $0.00 is included in the bundled price above.)
For both Lifeline and Non-Lifeline customers, service includes 100 minutes of domestic long distance per month via toll free access from the home phone.
BILL PRESENTATION FOR LIFELINE CUSTOMERS:
Pursuant to USAC requirements, All American Home Phone must present on the bill the following:
1.
Show the full price for Lifeline customers before the Lifeline benefit. Then show a deduction for the Lifeline benefit. Finally, show the net price. An example follows:
| Super 6 Plan $40.45 |
$40.45 |
| Less: Lifeline Government Discount |
$13.50 |
| Net Price for Lifeline Customer |
$26.95 |
| **Plus taxes and fees |
2. For Lifeline customers in their first month, show the installation costs less the Lifeline benefit and the company promotion. An example follows:
| Installation fee |
$60.00 |
| Less: Link Up Government Discount |
$30.00 |
| Less: All American Home Phone Promotion |
$30.00 |
| Net Installation price for Lifeline Customer |
$00.00 |
3. For Non-Lifeline customers, show the installation costs as they amortized over six months. An example follows:
| Installation fee of $60 (payment 1 of 6) |
$10.00 |
4. Pursuant to USAC requirements, for all Super 6 customers, taxes must be separated and distinct from additional fees charged by us. All American Home Phone charges one fee that must be separated from taxes. This fee is:
| Regulatory cost recovery fee |
$1.54 |
FIRST MONTH PROMOTIONAL PRICING
There is a first month promo given by us for $26.95, which provides for net rates for the first month of service as follows:
| Lifeline |
FREE |
| Non-lifeline |
$13.50 |
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